Case Study: FBI Lifecycle Systems O&M

FBICustomer: Federal Bureau of Investigation (FBI),
U.S. Department of Justice (The Analysis Group [Global TAC] prime contractor)


Goal: Support the FBI’s Investigative Data Warehouse (IDW)


Application: Provide operations and maintenance, user support and product development for the Federal Bureau of Investigation’s (FBI) Investigative Data Warehouse (IDW). The IDW is a repository of the FBI’s intelligence and investigative information and is a critical component of its efforts to collect, manage and utilize information within the Bureau and numerous intelligence and law enforcement entities.


FTI’s Approach:

  • Ensure that the IDW is maintained in a steady state, with minimal loss of service or performance degradation;
  • Optimize data relevance and assist users with complex and sophisticated queries;
  • Use agile development methodology to ensure IDW remains in excellent working condition;
  • Provide full program management support to the project to ensure well-coordinated system operations.

Benefits: Bring the full breadth of systems integration and analytical expertise to further enhance the critical national security mission of the IDW


Delivery: On time, within budget. CMMI Level 3 project.

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